Privacy Policy

Information We Collect

Your Rights Under POPIA

This privacy policy explains how RDS Studio collects, uses, and protects your personal information in compliance with the Protection of Personal Information Act (POPIA) and international data protection regulations, including the GDPR where applicable to clients outside South Africa. We collect information you provide directly, such as your name, email address, phone number and business details when you submit a contact form, request a quote, or book a discovery call. We also collect limited technical data through analytics and advertising tools, including Google Analytics and Meta Pixel, to understand how visitors use our site and to measure the effectiveness of our marketing. We use this information to respond to enquiries, deliver the services you've requested, send relevant updates if you've opted in, and improve our website and offerings. We do not sell your personal information to third parties. Data is stored securely, and access is limited to RDS Studio staff who need it to do their jobs. You have the right to request access to, correction of, or deletion of your personal information at any time. To make a request, email info@rdsstudio.co.za with the subject "Data Request" and we will respond within 30 days. If you have used Facebook to interact with RDS Studio, you can also request data deletion via our dedicated data deletion page. We use cookies and similar technologies for site functionality, analytics (Google Analytics 4) and advertising (Meta Pixel, Google Ads). Where required by law, these only load after you provide consent through the cookie banner shown on your first visit, using Google's Consent Mode v2. We retain personal information only for as long as necessary to provide our services, meet legal or tax obligations, or resolve disputes, after which it is securely deleted. If you believe we have not handled your information correctly, you may lodge a complaint with the Information Regulator of South Africa.